Ep19: Using the Ladder of Inference to Reframe Conflict

We’ve all heard the phrase “jumping to conclusions,” but have we really stopped to think about how that jumping happens? It’s a phenomenon that we’ve all experienced: we see something, our brains quickly search for evidence that supports or refutes what we see, and we draw a conclusion. All of this happens in a split second, without even being conscious of it. The end result is often an assumption, which can lead to misunderstandings, communication breakdowns, or worse.

Our question this episode: how can understanding our thought processes help us manage conflict? We look at the Ladder of Inference as a tool to shed light on how we move from reality to beliefs to action.

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Resources for Further Learning*

The Ladder of Inference | Mindtools.com
Ladder of Inference | toolshero.com
The Fifth Discipline | Peter Senge

* Disclosure: Amazon links are affiliate, meaning I get a few pennies – at no cost to you – if you order after clicking through. Those pennies help support the production of this podcast – cool! Thanks 🙂

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