How can we offer our perspective in a thoughtful way that doesn’t put someone on the defensive? In episode 6 of “How Can I Say This…”, we’ll be looking at some listener questions about telling it like it is to someone you care about, intergenerational conversations, and lopsided friendships.
I welcome etiquette consultant Arden Clise to the show, and together we respond to listener questions on giving and receiving sensitive feedback, as well as how to establish boundaries when you value your privacy.
Arden Clise is founder and president of Clise Etiquette. Her love for business etiquette began in previous jobs when she was frequently asked for etiquette, public speaking and business attire advice by executives and board members. The passion for etiquette took hold and compelled Arden to start a consulting business to help others. Today, as a professional trainer, coach, speaker and author, Arden has helped thousands of professionals, from executives to front-line staff, confidently and comfortably navigate business situations for career success. She is the author of Spinach In Your Boss’s Teeth: Essential Etiquette for Professional Success.
Conflict coach Cinnie Noble joins me in conversation about what constitutes healthy and unhealthy conflict. We also offer some perspectives to a listener that’s dealing with passive-aggressive behavior.
Cinnie Noble is a former lawyer who currently works as a mediator and coach based in Toronto, Canada. She developed the CINERGY® model of conflict management coaching in 1999, and is author of two coaching books: “Conflict Management Coaching: The CINERGY® Model” and “Conflict Mastery: Questions to Guide You.” Cinnie and her team coach and train coaches, mediators and others worldwide using her unique and well-researched model. She is passionate about helping people find their way through conflict and teaching others to do so.
Mentioned In This Episode
This episode features listener questions about how to gracefully exit a client relationship, tell someone their help isn’t needed (while still being respectful), and extract yourself from a TMI conversation.
Mentioned in This Episode
Psychologist and author Laurie Helgoe joins me to talk about dealing with bullies and narcissistic types. We also respond to listener questions about someone who won’t take “no” for an answer and how to connect with others as an introvert.
Dr. Laurie Helgoe is a psychologist, educator, and author specializing in the relationship between personality and culture. She is Associate Professor of Behavioral Sciences at the Ross University School of Medicine, and author of several books, including INTROVERT POWER: Why Your Inner Life is Your Hidden Strength. Her next book, FRAGILE BULLY: Understanding America’s Destructive Affair with Narcissism, is set to be released in early 2019.
Kern Beare is the founder of Pop the Bubble, an initiative born in the wake of the 2016 election. After taking a cross-country “conversation road trip” with his son Will to better understand the source of our divide, Kern created a workshop called “Difficult Conversations: The art and science of thinking (and living) together.” He’s been traveling the country leading the workshop since October of 2017. In addition to his work with Pop the Bubble, Kern is a founding partner of the Enlight Collaborative—a non-profit initiative supporting organizations focused on youth engagement. A former vice president of communications for a Silicon Valley technology company, Kern left the corporate world in 2005 to focus full time on his non-profit work.